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Events Terms & Conditions



Please make sure that the full payment is made upon receipt of the invoice and prior to the event. Late payments beyond our invoice due date may incur additional charges.


If you need to cancel your booking, please notify us in writing at least five working days before the event start date in order to receive a refund.

We regret that we are unable to give refunds for late cancellations. However, if we receive an email notification prior to the event we do allow you to substitute a delegate.

It may be necessary for reasons beyond our control to cancel or postpone the event or to alter the content and timing of the programme or the identity of the speakers. In any case, neither the organisers (The Bar Model Company) nor the trainer(s) shall be liable for any loss, liability, damage or expense suffered or incurred by any person. This contract is subject to English Law.