Job Description

Under the direction of the Director of Warehouse Operations, the Warehouse Manager will oversee the daily operation of the Laredo, Texas Facility. 

The Warehouse Manager must have complete knowledge of all aspects of a warehouse operation. Good communication and customer service skills, supervisory and people skills are essential. Proficiency in operating all warehouse mechanical equipment and forklift certification preferred.

Above average computer skills are required to include WMS (Warehouse Management Systems), experience using AS400 - helpful. Above average proficiency in MS Office applications to include Excel, Word and PowerPoint.

• Serve as liaison between customer, manufacturing plant and warehouse, escalating any issues in which require Managerial involvement.

• Direct knowledge and oversight of the Customer Service Representatives and Warehouse personnel.

• Supervise the shipping and receiving areas.

• Ensures that all inbound receipts and trucks are systematically received and put-away within the allotted timeframe.

• Research discrepancies that may occur in the shipping and receiving process.

• Communicate and direct the customer service personnel regarding orders and shipments.

• Develop and track assigned KPIs (Key Performance Indicators) requested by either Customer or Management.

• Work with management to improve efficiencies in the department to minimize cost.

• Coordinate with Inventory Control Department to monitor inventories.

• Coordinate with Quality Assurance on any Quality issues, quality alerts, projects, etc.

• Complete weekly time sheets for department employees for payroll and account for any overtime.

• Administer employee discipline, approve vacation requests and conduct annual performance evaluations.

• May occasionally be assigned to assist with special projects at any facility.

• Conducts and/or participates in Department meetings and Safety meetings.

• Maintains knowledge of and complies with relevant ISO standards that impact this position, department and company.

• Actively participate in Safety Program, to include but not limited to, Hazardous Communications and Emergency Response Programs in order to ensure a safe work environment for all persons within the facility.

• Abide by company policies and procedures as listed in the Employee Manual or other communicated rules and/or regulations.

• Ensures all warehouse policies and procedures are being followed to include safety, accurate and timely warehouse transactions and implements changes in policies and procedures within the warehouse.

• Perform other related duties as assigned.

• Willing to work evenings and weekends as needed.

Must have necessary documents to comply and gain access into bonded cage, such as valid drivers license and social security card

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