Job Description

Executive Summary

Tower Products is a fast-growing chemical manufacturing company with roots in the technical pressroom chemical industry. The mission of the Shipping Manager, Easton Warehouse is to ensure that the Easton facility ships the right products, on time, to the right customers, every time. This position will report to the Vice President of Operations and collaborate closely with the Director of Production.

Key Outcomes

• Easton facility maintains and improves on-time shipment performance
• Easton facility sees no safety incidents in the loading dock area of the facility
• Easton facility sees all shipments depart each day by 3pm
• Reduction in time spent to prepare shipping paperwork from ~5 hours per day

Competencies

As with all other roles, contribute to a positive team environment by acting in accordance with all four of the Tower Products Values:

• Inspire Confidence - We lead with insight and expertise, growing the business by gaining trust
• Create Joy - In an industry which could be bland, we care for each other and create space to have fun
• Accountable Doers - We take initiative and accountability from start to finish
• Embrace Change - We are flexible and able to pivot, stay resilient, and strive in changing environments

Job skills :

• Organizational and planning skills – Ability to set and maintain a schedule for shipments, coordinate with team mates to ensure schedule is achieved, and ensure no details are missed.
• Process discipline and continuous improvement mindset – Desire to make work better, more engaging, and reduce to errors by implementing new processes and tools.
• Communication & collaboration – Able to collaborate with production and customer service to manage customer requirements, changes, etc. that may arise
• Detail orientation – Able to consistently manage all shipping paperwork, product labelling, and package marking (e.g. warning labels, shipping labels) with zero preventable errors
• Comfort with compliance and document management – Ability to adhere to all regulatory, Tower Products policy, customer policy, and carrier policy requirements and ensure the right documentation is always completed and available

Key responsibilities:

• Manage daily operations of the loading dock in the Easton facility, including identifying the day’s orders, staging orders for pickup, etc.
• Produce accurate shipping documentation and compliance paperwork, primarily from the Datacor ERP system but also from carrier websites, customer emails, and other sources as required.
• Coordinate with production & customer service to build a plan for shipments on a rolling ~3 day basis to enable efficient management of the loading dock and customer expectations
• As required, communicate with carriers related to freight pickups, including initial scheduling and any changes
• Take receipt of incoming goods, including inspections according to standard policies, and process inventory receipts in the Datacor ERP system
• Willing and able to perform other duties as assigned

Job requirements:

• Ability to work full-time, in person at our Easton production facility
• Basic computer skills, including Microsoft Office suite, internet software, basic office equipment, and ability to learn to utilize Datacor ERP and position-specific software such as shipment-quoting and label-printing programs
• Ability to utilize lifting equipment, including carts, pallet jacks, and reach trucks safely and in line with company policy
• Ability to perform physical demands of the loading dock, including lifting and/or moving items including pails, drums, and pallets that weigh up to 50 pounds, and to operate in a noisy environment

Compensation:

• Base Salary of $50,000 - $65,000
• Bonus Potential of up to $5,000, dependent on company and individual performance
• Health, Dental, and Vision benefits

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