Job Description

Title: Patient Registry Representative

Location: Irvine, CA

Schedule: Standard Office Hours

Duration: 6-Month Contract

Pay Range: $19.00 - $23.50/hr

Summary

The Patient Registry Representative is responsible for collecting, reviewing, entering, and verifying patient registry data. This role supports data accuracy, regulatory compliance, and efficient processing of patient and event information.

Key Responsibilities:

Data Collection & Processing

• Sort and organize incoming mail by date and priority.
• Prepare data records for entry into internal systems.
• Perform data entry and verification of Implant Patient Registry (IPR) data.
• Review and evaluate patient and event information received.
• Gather additional information as needed to determine whether events should be forwarded to the Complaint Department.

Stakeholder Communication

• Collect missing or incomplete information from external contacts, including hospital staff and physician offices.
• Respond to and address basic patient registry inquiries in a professional manner.

Quality & Process Support

• Ensure accuracy, completeness, and compliance of entered data.
• Maintain confidentiality of sensitive patient information.
• Participate in departmental projects and identify potential process improvement opportunities for supervisor review.

Required Skills & Qualifications

Technical & Functional Skills

• Ability to type at least 55 words per minute with accuracy.
• Proficiency with computers and Microsoft Office Suite.
• Basic knowledge of complaint handling, HIPAA, and GDP regulations.

Core Competencies

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational skills.
• Strong problem-solving abilities.
• Ability to manage confidential information with discretion.
• Capability to work effectively in a fast-paced environment.
• Ability to work collaboratively in team and cross-functional settings.
• Professional, tactful approach when providing feedback or interacting with internal stakeholders.

Education & Experience

• Associate's Degree or equivalent in a related field.
• 2-4 years of relevant experience required.

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