An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care.
This is a contract to hire position, where you will be eligible for conversion with the client around 6-12 months. This role can pay up to $24/hour. The first 3 months of the role are ONSITE for mandatory training. During month 3 you will be assed and transitioned to a fully REMOTE employee. The shifts will be anytime from 7am-7pm.
Required Skills & Experience:
-HS Diploma
-2+ years healthcare call center experience OR front desk experience at doctor’s office with multiple physicians
-Proficient in EHR/EMR software
-2+ years experience scheduling patient appointments for multiple physicians
-40+ WPM typing speed
Nice to Have Skills & Experience:
-Proficient in Epic software
-Experience verifying insurances
-Basic experience with Excel and standard workbooks
-Experience with Genesis phone system
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