Leasing Specialist Job at TBG | The Bachrach Group, Washington DC

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  • TBG | The Bachrach Group
  • Washington DC

Job Description

They are looking for someone that has a well-rounded background in leasing and resident relations as this person will be doing 80% resident relations and 20% leasing. If you are interested in this role given the schedule which will be onsite five days of the week and the compensation which includes a base salary of $50K-$60K and commission.

Here is the job description:

About the Role

We are seeking a highly motivated and enthusiastic Leasing/Resident Services Specialist to join our team at a dynamic and thriving apartment community. This role is a key player in ensuring resident satisfaction and building a strong sense of community.

Key Responsibilities:

Leasing (20%)

  • Prospect for new residents through various channels (online platforms, phone calls, tours, etc.)
  • Conduct professional and engaging property tours, showcasing the unique features of the community.
  • Process lease applications and complete all necessary paperwork accurately and efficiently.
  • Achieve monthly leasing goals with a focus on quality resident selection.

Resident Services (80%)

  • Build and maintain strong relationships with existing residents through proactive communication and personalized service.
  • Plan and execute engaging community events and social activities to foster a sense of community among residents.
  • Respond promptly and effectively to resident inquiries, concerns, and maintenance requests.
  • Resolve resident issues and disputes in a professional and timely manner.
  • Conduct resident satisfaction surveys and utilize feedback to improve community services.
  • Assist with resident retention efforts through various initiatives.

Qualifications:

  • Proven experience in leasing or customer service roles (preferred)
  • Excellent communication and interpersonal skills
  • Strong organizational and time-management abilities
  • Ability to work independently and as part of a team
  • Positive and enthusiastic attitude with a passion for building relationships
  • Proficient in Microsoft Office Suite and property management software (if applicable)

Benefits:

  • Competitive base salary
  • Opportunity for professional growth and development

Job Tags

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