Job Description

Expedite Account Manager

Location: Fort Wayne, IN - In-Person (2nd Shift)

Are you a motivated go-getter who’s ready to build a career you can be proud of, not just another job to get through?Do you crave more than the status quo and want to be part of a company that’s growing, thriving, and full of opportunity?

If your answer is YES , then it’s time to join the winning team at Circle Logistics !

At Circle, we’re not just building a business—we’re building careers , leaders , and future success stories . If you’re hungry to grow, eager to learn, and driven to win, we want to hear from you!

Why Join Circle:

We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.

Who We Are:

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

What We Are Looking For:

As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!

Duties/Responsibilities:

• Bid and book Expedite customer loads
• Call and book carriers to cover Expedite customer loads
• Contact Carriers and ensure they deliver time sensitive freight on time
• Match customer demand with quotes for their freight-related inquiries
• Build strategies that will result in increased sales and stronger partnerships
• Enter new load orders into our proprietary web-based software
• Ensure all details of shipments are properly notated in each load
• Communicate daily with shippers and receivers to schedule pick up and delivery appointments
• Maintain and collect proper paperwork for each shipment
• Resolve billing discrepancies with a customer or internal billing team
• Initiate “check calls” to track and trace drivers on all pickups and deliveries
• Assist with converting drivers to MacroPoint tracking
• Manage any issues that come up in the normal operation of freight movement
• Escalate freight-related issues to the appropriate teams

Skills/Abilities:

• Excellent written and verbal communication skills
• Ability to thrive in a fast-paced working environment and multitask
• Superb time management and organizational skills
• Extraordinary attention to detail and teamwork skills
• Excellent problem-solving and time management skills
• Willingness to be available after hours and weekends if needed

Education and Experience:

• Call center experience preferred
• Freight brokerage experience is a bonus
• Experience in an office setting with proficiency in various aspects of customer service

Why Join Circle Logistics Inc?

• High Impact: You will be the architect of our technological future, with direct influence over company efficiency and long-term growth.
• Innovation: We are committed to adopting the latest technology, giving you the opportunity to work with cutting-edge tools, including advanced AI solutions.
• Culture: A dynamic, supportive, and success-driven environment where your contributions are highly valued.

What We Offer

• Comprehensive health, dental, and vision coverage
• Professional growth within a rapidly expanding national logistics company
• A fast-paced, collaborative, and creative work environment where your ideas matter.

Benefits:

• 40 hours per week
• 5:00 PM - 2:00 AM
• On-site training and career development
• Paid holidays and paid time off
• Insurance benefits, including but not limited to: health, vision, dental, life, and disability
• 401(k) Plan

What's stopping you? Step into the fast lane and apply today!

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