Job Description

Location : “On-site” 

Report to : Head of Operations

Type : Full-Time

We’re looking for a highly organized, process-driven, hands-on Senior Production and Operations Manager with strong experience in food manufacturing, supply chain, and team leadership. This role oversees daily production output, labor management, inventory, procurement, fulfillment, and safety/compliance—ensuring our operations run efficiently, safely, and at scale.

We're a fast-scaling food/gifting manufacturer (sugar cubes, drink mixers, and kits sold in national retailers). We need someone who treats production like a business — hitting output, efficiency, and margin targets while building a strong, accountable team culture. If you excel at building systems, leading people, and keeping food production running smoothly, we’d love to meet you.

What You’ll Do:

Food Production & Leadership

• Oversee all daily food manufacturing operations (baking/confectionary experience a plus)
• Oversee all production outputs and ensure targets are met daily and weekly
• Troubleshoot production bottlenecks and implement workflow improvements
• Ensure all processes meet SQF and food safety standards
• Support QA with documentation, audits, training, and continuous improvement
• Manage operations budget including labor, raw materials, maintenance, and overhead.

Process, SOPs & Efficiency

• Manage operations budget including labor, raw materials, maintenance, and overhead.
• Support COGS optimization, margin improvement, and forecasting.
• Create and maintain SOPs across manufacturing, production, inventory, ordering, and fulfillment
• Implement lean, scalable manufacturing, production, fulfillment, and QC systems to support growth
• Track and report daily KPIs and drive operational performance

Supply Chain & Vendor Management

• Oversee procurement of raw materials, packaging, and supplies/ purchasing
• Oversee ordering, vendor relationships, and pricing negotiations
• Forecast material needs and maintain cost-effective sourcing strategies
• Evaluate and manage supplier performance
• Use digital platforms including EDI, CRM, and Microsoft Suite

Inventory, Procurement & Fulfillment

• Manage inventory accuracy, receiving, cycle counts, and lot tracking
• Ensure accurate digital inventory records, lot tracking, cycle counts, and reconciliation.
• Manage material consumption reporting, WIP tracking, and finished goods accuracy.
• Create and enforce min/max inventory levels for raw materials, packaging, and finished goods.
• Oversee fulfillment workflows to ensure timely, accurate order processing
• Optimize warehouse layout, flow, and safety
• Streamline workflows through technology and system improvements

What We’re Looking For

• 5+ years in operations leadership, including food manufacturing
• Strong experience with supply chain, procurement, vendor management, and negotiation
• Hands-on ERP experience (Fishbowl preferred)
• Familiarity with EDI systems
• Excellent communicator and team leader
• Ability to create, implement and enforce SOPs
• Comfortable lifting heavy boxes (typically 40–50 lbs)
• Proficient in Microsoft Suite

Preferred:

• Bilingual (English/Spanish)
• Experience in baking or confectionary production
• Lean/Six Sigma or similar process improvement training
• Bachelor’s degree in Operations, Supply Chain, Food Science, or related field
• Experience with ERPs, Fishbowl specifically

Who You Are:

• Process-oriented and detail-obsessed
• Hands on type of management
• Strong communicator and team builder
• Tech-savvy and comfortable with digital tools
• Calm under pressure and solutions-driven
• Passionate about food safety, quality, and operational excellence

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