Job Description

Overview:

Our client, a state department of children and family services, is undertaking a critical initiative to revamp its onboarding program following a significant workforce reduction earlier this year. The department is rebuilding its team and needs an engaging, effective onboarding experience to improve retention, particularly for new hires in the first three months. This project will focus on 3–4 high-priority roles, including Protected Services (home visit investigations), Permanency Workers, and Licensing/Support Staff. The onboarding curriculum covers child welfare knowledge, while CPR, Safety, and Cultural modules are already developed. VR-based home visit training is being developed in partnership with Accenture and will be integrated into the program.

Role and Responsibilities:

The Senior Instructional Designer will lead the design and development of a blended learning onboarding program. Responsibilities include:

• Analyze existing content (20% currently exists) and perform gap analysis to determine learning needs.
• Collaborate with SMEs and review existing documents to gather necessary content.
• Design and develop engaging learning solutions across modalities, including eLearning, instructor-led training (ILT), and virtual ILT (vILT).
• Integrate VR modules into the onboarding experience.
• Apply adult learning theory, instructional design best practices, and high emotional intelligence to guide the client through the process.
• Define course length, structure, interactivity, and assessments to ensure alignment with performance objectives.
• Ensure content is structured for scalability, learner engagement, and effective knowledge transfer.

Required Skills and Experience:

• Senior-level instructional designer with experience leading teams preferred.
• Expertise in adult learning theory and application of learning science.
• High emotional intelligence and ability to engage stakeholders effectively.
• Skilled in Articulate 360 and familiar with Cornerstone LMS.
• Strong ability to work independently and guide clients through learning design processes.

Additional Details:

• Consultant may use AI tools (e.g., ChatGPT) with pre-approval.
• Consultant will provide their own laptop; no tool licenses required.
• The consultant will help define course/module counts, duration, and interactivity levels.
• Communication style must be clear, proactive, and empathetic due to the sensitive nature of child welfare training.
• A high-level hours estimate will be required as part of the selection process

Ideal Consultant Attributes:

Independent, highly collaborative, skilled at navigating sensitive topics, able to influence and guide client decision-making, and capable of creating scalable, high-impact learning experiences.

Start Date: January 2026

Duration: TBD (likely to be 6 months+)

Hours: 40 hours per week

Location: Virtual

The pay range for this is $65.00 to $70.00 per hour on an independent contractor basis. Individual pay is determined by a number of factors, including but not limited to skill set, depth of experience, relevant education, certifications and specific work location.

Clarity Consultants is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, orientation, gender identity, disability or protected veteran status.

About Us:

Clarity Consultants helps you take Talent Development objectives from vision to reality. Our elite L&D consultants deliver game-changing strategies and training. The world’s most forward-thinking companies trust Clarity to design, develop, and deploy learning programs that create more engaged and future-ready employees. For over 30 years, we’ve provided consulting talent for every element of learning and talent development including Needs Assessments, Learning Strategy & Planning, Instructional Design & eLearning Development, Training Facilitation & Delivery, Learning Technology Strategy & Support, Organizational Development & Change Management.

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