Job Description

Founded in Paris over 50 years ago, agnès b. is a renowned fashion house that embodies timeless Parisian elegance and chic.

For our boutique located in Madison Square, New York, we are seeking a motivated E-commerce and Sales Assistant who is passionate about fashion and aligned with the spirit and values of the agnès b. brand.

In this role, you will actively contribute to the commercial development of the store and the daily management of online activities, ensuring a client experience that reflects the brand’s identity.

E-Commerce Operations

• Coordinate online order processing, fulfillment, shipping, and returns.
• Communicate with customers regarding inquiries, exchanges, and special requests.
• Collaborate with logistics partners and internal teams to ensure timely deliveries.

Back Stock & Inventory

• Assist with receiving and checking deliveries following brand standards and procedures.
• Inspect merchandise regularly for quality and report any defects according to company policy.
• Keep the stockroom tidy, organized, and aligned with company guidelines.
• Communicate and update the team regarding deliveries and backstock status.
• Support annual and periodic inventory counts.

Retail Support

• Provide floor support to the Madison Avenue boutique
• Deliver high-standard customer service in line with company values.
• Maintain brand procedures and store presentation standards.
• Contribute to the daily maintenance and overall efficiency of the store team.
  

• 2+ years of experience in retail operations, stock management, or e-commerce.
• Strong organizational and multitasking skills.
• Proficient in Microsoft Excel and general office systems; familiarity with Cegid or Salesforce and AS400 a plus.
• Excellent communication skills and attention to detail.
• Professional, reliable, and able to work collaboratively in a small team.

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