Receptionist - Volunteer Office - Per Diem Job at Guthrie, Binghamton, NY

YzdmY3BNVkxsaHVvcVhQSThKWlJsOUR2
  • Guthrie
  • Binghamton, NY

Job Description

Position Summary:
Serves as the initial contact for all patients and visitors entering Guthrie Health through the atrium. Responds to all incoming calls requesting information, and to arrange for patient/visitor assistance/transport as needed.
Education, License & Cert:
High school diploma or G.E.D required.
Experience:
Possesses one‐ year experience in customer service‐ related field. Experienced in clerical responsibilities. Must be able to read, write, and understand oral and written instructions.
Essential Functions:
1. Provides information and direction to patients/visitors including in‐ patient locations, appointments, departments, and/or people within the facility.
2. Knowledgeable about Guthrie health facilities, programs, and departments.
3. Enters patient/visitor transport requests into Epic system, monitors productivity and accuracy
4. Possesses proficient in‐ person and telephone etiquette; basic computer skills.
5. Is focused on creating a positive patient experience, showing empathy, practicing active listening, and striving to exceed expectations.
Other Duties:
1. Contacts Courtesy bus driver to arrange for transportation of patients and visitors from the entrance to the parking lot and other areas of the campus.
2. Maintains knowledge of the community to recommend shopping, motels, restaurants, churches, etc. and provides information as needed.
3. Uses two‐ way radio to communicate with shuttle buses, security, maintenance, etc.
4. Assists non‐ emergent transportation companies in location of out‐ patients for arranged rides.
5. Attends mandatory monthly department meetings.
6. It is understood that this description is not intended to be all‐ inclusive and that other duties may be assigned as necessary in the performance of this position.

Pay Grade $17.00 - $23.49/hour, DOE

Job Tags

Daily paid, Work at office,

Similar Jobs

BHE GT&S

LNG Plant Control Systems Technician/Sr LNG Plant Control Systems Technician Job at BHE GT&S

BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting career opportunity as an LNG Plant Control Systems Technician/Senior LNG Plant Control Systems Technician located at our Cove Point Facility located in Lusby, MD. RESPONSIBILITIES The LNG Plant Control Systems...

Exos

Performance Coach Job at Exos

 ...Job Summary: Join our dynamic team as a Performance Coach in a corporate wellness center setting! We are dedicated to helping our...  ...participants to ensure safety and adherence to workout plans. Lead and instruct diverse group exercise classes, catering to various fitness... 

Selby Jennings

Investment Banking VP | Tech MM Boutique | SF or NYC Job at Selby Jennings

Job Title: Investment Banking Associate or VP Location: San Francisco or NYC Job Summary: We are partnering with a top-tier Middle Market investment bank headquartered in San Francisco to support the expansion of its Technology Group . The firm is seeking ...

Hutchinson Consulting

Restaurant/F&B/Outlet General Manager- Luxury Resort & Casino Job at Hutchinson Consulting

 ...Multiple food and beverage managers with a background in fine dining are needed for an upscale casino resort in Sonoma County that is undertaking an exciting expansion to its current footprint. Gain valuable professional experience by becoming part of the pre-opening/... 

Logenix International

Logistics Coordinator Job at Logenix International

 ...Company Description: Logenix International is a distinguished logistics provider specializing in humanitarian aid, disaster relief, development infrastructure, global health programs, and high-profile U.S. Government-funded projects. Over the past 20 years, Logenix has...