Job Description

ABOUT OUR CLIENT

Our Downtown client is a mission-driven organization committed to providing outstanding service and support to the community. They are seeking a bilingual professional who thrives in a fast-paced environment and can create a welcoming first impression for all visitors and stakeholders.

ABOUT THE ROLE

Our Client is seeking a bilingual Receptionist to join their front office team. As the first point of contact for visitors, clients, and staff, this role is essential in delivering exceptional customer service, maintaining a professional reception area, and supporting administrative, cashiering, and mailroom functions.

RESPONSIBILITIES

• Greet and welcome visitors with a professional and courteous demeanor
• Provide information on programs and services while directing clients and guests to appropriate staff or departments
• Manage visitor check-in procedures, including sign-in and issuing visitor badges
• Operate a computerized telephone system to answer, route, and record messages promptly
• Facilitate clear communication across the organization through accurate call handling
• Perform clerical duties such as photocopying, filing, and data entry
• Process incoming and outgoing mail, including sorting, distributing, and postage management
• Assist with organizational mailings and special administrative projects
• Accept and log incoming packages and deliveries, ensuring accurate tracking and distribution
• Maintain an organized and professional reception and mailroom environment

QUALIFICATIONS

• High School Diploma or equivalent
• Minimum of 2 years of experience in a high-volume receptionist or front desk role
• Bilingual in English and Spanish required
• Valid Texas Driver’s License

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