Job Description

Key Responsibilities:

1. Tenant & Lease Administration

• Assist with preparation, review, and maintenance of tenant leases, amendments, and renewals.
• Track critical lease dates (commencements, expirations, options, rent increases) and ensure timely communication.
• Serve as a primary contact for tenant inquiries, service requests, and communication.
• Coordinate tenant move-ins, move-outs, and build-out activities.

1. Financial & Reporting

• Support the preparation of annual budgets, operating expense reconciliations, and monthly financial reports.
• Process tenant billings, rent payments, and other receivables in a timely manner.
• Review vendor invoices, code expenses, and prepare for property accounting.
• Prepare A/R status worksheets, intiate late payment calls, reconcile A/R, and follow-up on collections as required.
• Assist with variance reports and financial tracking as directed by the Property Manager.
• Invoice tenant rebills (meter readings, billable items, etc)

1. Operations & Vendor Management

• Coordinate with vendors and contractors for maintenance, repairs, and capital improvement projects.
• Track certificates of insurance and ensure compliance with company and property requirements.
• Assist with RFPs, service contracts, and vendor performance reviews.
• Maintain property files, records, parking records, and systems for accuracy and compliance.

1. Customer Service & Property Support

• Support marketing and promotional events at the shopping centers.
• Conduct regular property inspections and follow up on maintenance or operational issues.
• Provide full administrative support of PM Department.
• Provide excellent customer service to tenants, visitors, and vendors.
• Assist in ensuring the shopping center is maintained to the highest standards of cleanliness, safety, and presentation.

Qualifications

• Bachelor’s degree in Business, Real Estate, or related field preferred (or equivalent experience).
• 2+ years of experience in property management, commercial real estate, or administrative support, preferably in retail properties.
• Strong organizational skills with attention to detail and ability to multitask.
• Proficiency in Microsoft Office (Excel, Word, Outlook); Yardi, MRI, or similar property management software a plus.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Core Competencies

• Customer service orientation
• Problem-solving and critical thinking
• Strong written and verbal communication
• Time management and prioritization
• Professionalism and discretion

Job Tags

Similar Jobs