Job Description

The Program Manager serves as the primary staff lead for Career Pathways Programs, supporting the implementation, coordination, and continuous improvement of entry pathway programs. Working across departments and in close collaboration with internal and external stakeholders, this role ensures initiatives are aligned, data-informed, and effectively executed. The Program Manager plays a critical role in connecting strategy to day-to-day operations and maintaining cohesion across a range of workforce development efforts. There is a strong onsite presence required.

Essential Duties and Responsibilities

• Coordinate the implementation of career pathway programs, including internal mobility, union-affiliated pathways, and external partnerships supporting entry into healthcare roles.
• Serve as the main point of contact for program partners—including union representatives, department leads, educational institutions, and community organizations—to ensure communication and alignment.
• Conduct regular site visits across Mount Sinai Health System locations and partners schools throughout the five boroughs to strengthen relationships and identify opportunities for improvement
• Manage participant placement processes, when appropriate for students, interns, and incumbent staff, collaborating with departments to ensure readiness, onboarding, and a supportive experience.
• Oversee the operational aspects of union-sponsored mobility programs, including employee engagement, backfill planning, and documentation requirements.
• Maintain systems for tracking participation and outcomes , analyze data to assess impact, and contribute insights to guide program strategy.
• Develop and coordinate shared communications and processes to ensure consistency, transparency, and alignment across all programs.
• Support the system-wide Pathways Committee , including coordination of meetings, agendas, materials, and follow-up
• Identify gaps and opportunities to expand or improve programming; contribute recommendations to strengthen workforce outcomes
• May perform needs assessment and analyze and study participant, member, and community needs for the basis of program development.
• Take an active role in developing the program budgets and grants. May monitor, verify and oversee the reconciliation of budget expenditures.

Education Requirements

Bachelor’s degree or greater preferred, or a combination of applicable experience and education

Experience Requirements

3+ years’ experience managing and administrating program activities for assigned area

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