Job Description

The Product Owner will support the Product Management and Technology Development teams in driving execution of the back-end Search strategy across multiple scrum teams. This role is responsible for defining requirements, managing delivery within the agile framework, and ensuring alignment between business needs and technical solutions. The Product Owner will elicit priorities from the business, collaborate with cross-functional teams, and help deliver scalable, high-quality solutions. This role embodies the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Key Responsibilities

Essential Job Functions

• Elicit, analyze, and define requirements in various formats (e.g., diagrams, use cases, user stories, written documentation) ensuring they are testable, measurable, and traceable.
• Assist in defining key product performance indicators and implement protocols to measure product performance in support of future enhancements.
• Identify and assess support needs for current and future state analysis; review post-rollout support performance and facilitate any required actions or adjustments.
• Partner with product managers to review new product features, establish priorities, and rank features across initiatives.
• Serve as the liaison between technology teams and business units/product management to ensure delivery of high-quality solutions.
• Identify and resolve dependencies, issues, and risks through proactive team collaboration.
• Create detailed epics with clear deliverables, ensuring implementation aligns with acceptance criteria.
• Maintain product documentation, including near-term delivery plans and release details.
• Collaborate within a team environment and adapt to support various functions within Agile frameworks.
• Perform the essential duties of the role with or without reasonable accommodation.

Minimum Requirements

• Basic knowledge of the software development lifecycle (SDLC).
• 2+ years of experience as a Product Owner, Product Manager, or Business Analyst.
• Ability to collaborate effectively in a team environment.
• Ability to define and track metrics and key performance indicators to drive decision-making.
• Excellent written and verbal communication skills with the ability to convey information to stakeholders at all organizational levels.
• Strong organizational, analytical, and problem-solving skills.
• Demonstrated ability to partner effectively with teams and leaders across the organization.

Top Skills

1. Analytical thinking & strong problem-solving capabilities
2. Ability to work across teams and functions to resolve dependencies and deliver complex solutions
3. Strong communication skills with both technical teams and business stakeholders

Soft Skills

• Adaptability and comfort with change
• Leadership without authority
• Active listening

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