Member Support Specialist Job at Insight Global, Dunwoody, GA

ZExEV3A4WkdraDJ1cTN2RTg1QlJrOXJwT3c9PQ==
  • Insight Global
  • Dunwoody, GA

Job Description

Required Skills & Experience

1+ years of experience working for a Credit Union

Experience with any core banking software (Symitar, Jack Henry, Finacle etc)

Strong Customer Service experience

Comfortable working in an quiet office environment

Nice to Have Skills & Experience

Symitar experience

Job Description

A client in the Atlanta GA area is seeking a Member Service Specialist for a full-time opportunity. The role supports the mission of providing financial services to help members live better lives by identifying member needs and recommending suitable solutions through various communication channels. This person will act as "the first line of defense" and handle any inbound calls from their members. Their primary duties include educating members on their products, building relationships, cross selling loans, opening accounts, maintaining compliance, etc.

• Service delivery: Commit to treating members respectfully, providing fast, accurate responses, protecting privacy, and assisting internal team members with accountability in resolving issues.

• Team and values: Support core values by prioritizing members, upholding high standards, embracing change, promoting financial fitness, and fostering a positive work environment.

• Special authorities: Authorized to sign checks, accept checks, and close loan requests; no supervisory duties are assigned.

• Required competencies: Include problem-solving, customer service, interpersonal skills, communication, teamwork, business acumen, ethics, judgment, motivation, planning, professionalism, quality, safety, adaptability, attendance, dependability, initiative, and innovation.

• Qualifications and experience: Requires two years of branch operations experience, knowledge of compliance regulations, and personal attributes such as competitiveness, urgency, and persuasiveness.

• Physical and work environment: The job involves regular communication, use of hands, occasional lifting up to 25 pounds, and working in a moderate noise environment with reasonable accommodations for disabilities.

Salary Range: $50-55k/year

Job Tags

Full time, Work at office,

Similar Jobs

AllianceIT Inc

System Safety Engineer Job at AllianceIT Inc

 ...Job Title: Facilities - Safety System Engineer Tax Work Location: Melbourne- B228-2010 GrummanPl (D120), Florida CLEARANCE TYPE: Secret WORK SHIFT: 0800-1700 - 9/80 Schedule (Work 9 hour days with every other Friday off) BILL RATE MAX: $50-55/Hr. W2 CANDIDATES... 

SAYN Marketplace Solutions

Administrative Assistant Job at SAYN Marketplace Solutions

SAYN is looking for a highly organized, proactive Administrative Assistant to support both personal and business operations. This role is ideal for someone who thrives on keeping calendars tight, details organized, and communication flowing smoothly. What Youll Do ...

Together We Thrive

Life Coach Job at Together We Thrive

 ...vulnerable youth, stepping in the gap for youth that are living in survival mode, navigating life without a consistent adult. Life Coaches walk alongside these youth that are surviving to a place where they are thriving, removing labels that once defined them,... 

Westinghouse

Nuclear Principal Electrical/I&C Engineer Job at Westinghouse

Nuclear EnergyOpportunity Overview:Nuclear Principal Electrical/I&C Engineer position based in Jensen Beach, FL. This is an 8-month contract assignment.(W-2) You will provide real-time Plant supports on new issues, also, Proficiency in Engineer Change preparation and... 

TeamHealth

Emergency Medicine Assistant Medical Director Job at TeamHealth

 ...Associate Emergency Medicine Medical Director Shape the future of emergency medicine (EM) at Mission Hospital while living in the stunning Blue Ridge Mountains! TeamHealth is seeking an Associate Emergency Medicine Medical Director to join our leadership team at Mission...