Job Description

TraxNYC is looking for a motivated and detail-oriented Production Assistant to join our team in the heart of Manhattan’s Diamond District. This is an excellent opportunity to gain hands-on experience in the luxury jewelry industry, supporting the production of high-end, custom-made pieces for clients worldwide — including celebrities, athletes, and collectors.

Check out our Team & Workspace here:

This is a  hands-on, in-person role ideal for someone who thrives in a fast-paced, detail-driven environment. You’ll play a central role in the production process — coordinating jobs, communicating with vendors, maintaining tight records, handling repairs and returns, and assisting in the creation of new jewelry designs and product lines.  Strong organizational skills are essential — you’ll be trusted with high-value inventory, tight timelines, and critical production workflows.

You don’t need deep prior jewelry production experie nce — but you do need strong organizational skills, attention to detail, and the willingness to work in a fast-paced, hands-on environment.

As a Production Assistant, you’ll help keep the flow of jewelry production running smoothly — from tracking jobs and communicating with vendors to handling repairs, packaging, and basic quality checks.

Key Responsibilities:

• Assist with picking up and dropping off jewelry, molds, castings, and stones within the Diamond District
• Support coordination with jewelers, setters, polishers, casters, and engravers
• Track timelines and maintain organized records of orders, jobs, and inventory
• Prepare simple paperwork for casting, setting, and quality control
• Conduct basic quality checks (e.g., making sure stones are secure, polish is clean)
• Help manage repairs and returns, ensuring they are logged and tracked properly
• Assist with photography, packaging, and maintaining the production area
• Support sourcing of stones and materials as directed
• Provide general support to the production team as needed

What We’re Looking For:

• Interest in jewelry, design, or production (experience in the industry is helpful but not required)
• Highly organized, detail-oriented, and reliable
• Comfortable working with high-value merchandise
• Strong communication skills and ability to multitask under pressure
• Punctual and dependable with a professional attitude
• Knowledge of the Diamond District is a plus, but not required
• Experience using Monday.com is preferred, but not required
• Legal authorization to work in the U.S. and valid photo ID required

Compensation & Schedule:

• Pay: $18.00 – $26.00 per hour (based on experience)
• Subject to increase over time based on performance
• Schedule:
• Full-time,  Monday – Friday
• Standard shift: 11:00 AM – 7:00 PM (8 hours)
• Occasional weekend availability may be required
• Location: In-person, New York, NY 10036 (Diamond District)

Perks & Benefits:

• Paid time off
• Employee discount
• Opportunity to contribute creatively to high-end custom pieces
• Work with a fast-growing, respected brand in the luxury jewelry space
• Clear room for advancement within the production and design departments

If you’re looking for a serious opportunity in the luxury jewelry world — and you’re ready to apply your creativity, organization, and industry knowledge — we want to hear from you. At TraxNYC, every detail matters.

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Job Type: Full-time

Pay: $17.00 - $26.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• Employee discount
• Paid time off

Ability to Commute:

• New York, NY 10036 (Required)

Work Location: In person

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