Job Description

Job Description:

This unique role shapes client expectations, strategizes successful project delivery, and manages contracts and scopes for clients. This person must encompass attitude (the ability to adapt and work with a team), aptitude (the ability to problem solve and strategically address all situations), and accountability (the ability to have ownership and perspective over the clients, projects, and teams they support). A successful candidate will have a broad knowledge of industry best practices, be self-motivated, and be able to proactively identify potential project risks in order to advise and consult with clients on risk identification, analysis, and mitigation strategies.

Project Management responsibilities include project strategy and implementation planning, time and resource management, financial planning, scope management, issue and risk mitigation, project execution and delivery. This person plans, directs, and monitors the work produced by the team(s). He or she is responsible for managing stakeholder relationships, including general, ongoing communications, negotiation of scope and schedule changes, key risks, issue resolution, ongoing progress reporting, and drives new business opportunities from existing project work.

As a Business Analyst, they have a desire to understand the client experience and serve as a liaison between functional users and technical staff in the development or modification of typically complex information systems. He or she leads in the discovery inquisition and definition of detailed user business requirements, assures requirements are appropriately addressed in application implementation, and redefines business processes to maximize application usage as required. Responsibilities include creating and executing test plans, performing hands-on functional testing, and leading user acceptance testing. This position will also provide ongoing user support, including troubleshooting and resolution of more complex system issues.

As a QA Analyst, they will be responsible for the overall success of a project as it relates to customer expectation and requirements definition, as well as thorough quality assurance activities.

Responsibilities:

· Develop strategic, detailed proposals, RFP responses, and project scopes.

· Drive project success and implement change through effective leadership.

· Take ownership and maintain perspective over clients, projects, and teams.

· Lead efforts to identify and articulate additional, potentially hidden client needs.

· Communicate and collaborate effectively with both functional area experts and technical team members.

· Manage multiple projects with competing priorities efficiently.

· Oversee user acceptance testing, including the creation and management of test cases.

· Plan, direct, and monitor the work produced by the team(s).

· Manage stakeholder relationships through ongoing communications, negotiation of scope and schedule changes, key risk identification, issue resolution, and progress reporting.

· Identify and drive new business opportunities from existing project work.

· Understand client experiences and serve as a liaison between functional users and technical staff.

· Lead the discovery and definition of detailed user business requirements.

· Ensure requirements are appropriately addressed in application implementations and redefine business processes as necessary.

· Create and execute test plans, perform functional testing, and lead user acceptance testing.

· Provide ongoing user support, troubleshooting, and resolution of complex system issues.

· Ensure overall project success regarding customer expectations and requirements definition through quality assurance activities.

Qualifications:

· Minimum of 4 years of job-related experience.

· Proficiency with Project Management software; familiarity with Azure DevOps and Smartsheet is ideal.

· Strong knowledge of the Software Development Lifecycle Process, including both iterative and Waterfall methodologies.

· Excellent organizational, professionalism, and time management skills.

· Effective analytical and presentation skills.

· Strong verbal, written, and interpersonal skills; ability to adapt communication styles to various audiences including management, stakeholders, users, SMEs, and developers.

· Strong process analysis and documentation skills; experience with workflow-based enterprise software projects.

· Self-motivated and capable of working independently.

· Preferred but not required: Experience as both a PM and BA on the same project.

· Advanced skills in data organization, analysis, problem-solving, and systems documentation.

· Preferred but not required: Knowledge of SQL, databases, and relational data models.

· Experience with web application development teams using technologies such as .Net or Java.

· Preferred: Experience in enterprise systems integration, change management, or large migrations.

· Preferred: Experience or knowledge in technical solutions/architectures such as web services, portals, business process modeling, UI technologies like AJAX, relational databases, and Business Intelligence (coding experience not required).

MAPSYS, Inc. has been proudly serving the IT industry for nearly 40 years from its headquarters in Columbus, Ohio. Initially specializing in iSeries (IBM i) infrastructure and application development, the company began expanding into Web and Mobile Development in 2005, and has since built practices in Systems Engineering, IT Staffing & Recruiting, Cloud Solutions, Software Support, and Infrastructure Optimization.

From our inception, MAPSYS has sought to navigate the interdependency of business and technology to provide tailored solutions to both the public and private sectors. Our success has been built on the value we place on our Clients/Partner relationships, the diverse range of skills and expertise of our incredible Staff, and our unwavering commitment to build on our wealth of experience to be “Difference Makers”.

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