Intake Coordinator Job at Advanced Healthcare Services, LLC, Springfield, IL

ZDdYWnA4TkhreHVrcUhyRjhwTmVsTm5zT1E9PQ==
  • Advanced Healthcare Services, LLC
  • Springfield, IL

Job Description

About Us

Advanced Healthcare Services is a trusted provider of Home Health care, proudly serving Springfield and surrounding areas including Decatur, Jacksonville, Chatham, Rochester, Auburn, and beyond. We're a team of compassionate professionals dedicated to delivering high-quality care—and we're growing. If you’re caring, dedicated, and ready to make a difference, we’d love to meet you.

About the Role: Intake Coordinator

We’re currently seeking an energetic, detail-oriented Intake Coordinator to join our dynamic team. This vital position is responsible for managing the intake process for all patient referrals received via phone, fax, or through our Marketing team. You'll interact regularly with patients, insurance companies, and clinical staff, so strong communication and organizational skills are key.

Key Responsibilities

  • Handle a high volume of calls with professionalism and courtesy
  • Follow up with the Insurance Verification department
  • Coordinate with internal staff to ensure seamless patient onboarding
  • Maintain accurate records using home health software and Microsoft Office tools
  • Deliver excellent customer service to patients and healthcare partners

What We're Looking For

  • Proficiency in Microsoft Office (Excel required)
  • Experience with home health software, particularly MatrixCare (preferred)
  • Ability to multitask and manage competing priorities
  • Strong interpersonal, communication, and presentation skills
  • Team-oriented with a positive, professional attitude

Qualifications

  • High School Diploma or equivalent (required)
  • Prior experience in a healthcare setting (Home Health experience is a plus)
  • Familiarity with medical terminology or a healthcare license is beneficial but not mandatory

Work Schedule & Compensation

  • Full-time, 8-hour shifts
  • Monday through Friday
  • In-person position based in Springfield

Benefits

  • Health, dental, and vision insurance
  • Life insurance
  • Retirement plan
  • Flexible spending account
  • Paid time off

Job Tags

Full time, Flexible hours, Shift work, Monday to Friday,

Similar Jobs

Stop Cop City Bay Area

Community Organizers, Creators, and Co-Conspirators (Multiple Roles) Job at Stop Cop City Bay Area

 ...the entire Bay Area. WERE CALLING IN: Organizers, artists, canvassers, strategists, community learners, land stewards, spiritual workers, healers, fundraisers, software engineers, designers, educators, and anyone with space, time, resources, or skills to offer... 

ESI Total Fuel Management

Technical Writer & Content Creator Job at ESI Total Fuel Management

 ...the continued growth of data demand for social, mobile, analytics, and cloud services worldwide...  ...-time, experienced Technical Writer & Content Creator to join our high-performance team...  ..., digital asset management (DAM), Media Asset Management (MAM), and the latest trends... 

Foodmate, a Duravant Company

Training Manager Job at Foodmate, a Duravant Company

 ...to our clients ever-changing needs. Foodmate is proud to be a Duravant company. Were looking for an experienced and hands-on Training Manager to lead the design and execution of technical training programs that support both internal service teams and external... 

Valley Children's Healthcare

Nurse Practitioner or Physician Assistant - Pediatric Surgery Job at Valley Children's Healthcare

 ...SUMMARY: This position is open to a Nurse Practitioner or Physician Assistant in the Pediatric Surgery Clinic. The Advanced Practice Practitioner is accountable for a "defined" patient population. Functions in the roles of expert practitioner, consultant, educator, patient... 

Jetro / Restaurant Depot

Cashier Job at Jetro / Restaurant Depot

 ...prices, in the quantities they need, every day of the week. We are a privately-owned, multi-billion-dollar company and operate 150+ warehouses & distribution centers in 37 states. Position Summary: We are looking for Cashiers to manage all transactions with...