Job Description

Elgen, a subsidiary of Worthington Enterprises, is an industry leader in HVAC and sheet metal manufacturers, serving HVAC contractors, fabricators, and resellers. Together with our distribution division, Capital Hardware Supply, we provide our customers with superior quality, and an extensive line of cost-effective HVAC hardware, accessories, and sheet metal parts.

We are seeking a motivated and results-driven Inside Sales Representative to join our growing team. This role is responsible for generating new business and maintaining customer relationships by conducting outbound calls, responding to inbound inquiries, and supporting the overall sales process from within the office.

Key Responsibilities:

• Contact potential and existing customers via phone and email
• Qualify leads and schedule meetings or product demos for field sales representatives.
• Maintain and grow a pipeline of prospects using CRM tools.
• Develop deep product knowledge to effectively communicate features and benefits to customers.
• Handle inbound sales inquiries and follow up on marketing campaigns.
• Close sales and meet or exceed monthly sales targets.
• Provide excellent customer service and resolve customer issues or concerns.
• Collaborate with filed sales and customer service teams to align strategies and goals.

Requirements:

• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational skills and the ability to multitask.
• Familiarity with CRM systems (e.g., Salesforce, HubSpot).
• Goal-oriented with a passion for sales and customer success.
• High school diploma or equivalent (Bachelor’s degree preferred).
• Comfort working in a fast-paced, high-volume sales environment.

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