HVAC Service Dispatcher Job at UPM Mechanical, Denver, CO

Y3JUWHA4SkdsUnFvcTM3SjhwcFJrTkhwT2c9PQ==
  • UPM Mechanical
  • Denver, CO

Job Description

Do You Thrive in Fast-Paced, High-Impact Roles?

We’re looking for a proactive, precise, and people-first Service Dispatcher to lead the charge in managing our HVAC service schedule. You won’t just be filling time slots—you’ll be orchestrating efficiency and ensuring a stellar experience for both customers and technicians.

🔑 What You'll Do:

As part of our results-driven team, you’ll take ownership of:

  • 📆 Scheduling the right techs to the right jobs—fast and accurately
  • 📍 Optimizing routes and minimizing downtime
  • 📣 Keeping customers informed and techs supported
  • 🚀 Helping the team hit KPIs tied to customer satisfaction, technician utilization, and more

You’ll work with our Results Ownership Chart and Job Scorecard so expectations are crystal clear—and your success is measurable.

📊 Success Looks Like:

  • 85–95% tech utilization
  • 90%+ on-time arrival rate
  • 80%+ first-time fix rate
  • 4.5+ average customer rating
  • A calm, well-supported team that trusts your leadership

👀 You Might Be a Fit If You:

  • Have 2+ years in HVAC, plumbing, or field service dispatch
  • Know (or can quickly learn) platforms like Build OPs
  • Communicate clearly and calmly—even when things get busy
  • Love solving problems and keeping things moving
  • Are accountable, team-oriented, and great under pressure

💡 Why Join Us?

  • Competitive pay + performance bonuses
  • Health benefits, PTO, 401k, and more
  • A culture that values Accountability, Leadership, Integrity, Vigor, Excellence
  • Real feedback, real expectations, real support
  • A team where dispatch isn’t just a job—it’s the heartbeat of operations

📩 Apply now or DM us with any questions!📬 To apply, send your resume to hr@upmmechanical.com.

Including a link to your LinkedIn profile is highly encouraged—it helps us get to know the professional behind the paper.

#HVACJobs #DispatcherJobs #FieldService #NowHiring #CustomerExperience #APlayer #HVACDispatcher #TeamHiring

Job Tags

Similar Jobs

Columbus Oncology & Hematology

Triage Nurse Job at Columbus Oncology & Hematology

 ...Columbus Oncology is looking for a full-time Triage Nurse to join our team! Why work for us? Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered. We offer our employees a competitive... 

Ironhorn Enterprises

Leasing Officer Job at Ironhorn Enterprises

 ...Ironhorn Enterprises is seeking a motivated and detail-oriented Leasing Officer to join our team. The Leasing Officer will be responsible for leasing space in our industrial buildings, conducting lease negotiations, managing property tours, and enhancing tenant retention... 

Integrity Trade Services

Computer Numerical Control Machinist Job at Integrity Trade Services

 ...CNC mills, multi-spindle screw machines, and grinding machines. Location: Kentwood, MI Schedule/Shift Details : 3rd shift/night shift, Sun-Fri Qualifications: At least 2 years of relevant experience Lathe or mill experience preferred Ability to read... 

Talentoma

Remote Customer Support Specialist Job at Talentoma

 ...Remote Customer Support Specialist (Work From Home) | $3,300$3,900/month Were hiring Remote Customer Support Specialists to join our growing team. This is a fully remote / work-from-home customer service role focused on handling inbound calls and helping customers... 

LingoCulture

Online French Teacher Job at LingoCulture

 ...connection, and confidence. Thats why we offer a unique subscription model that gives English-speaking learners unlimited one-on-one French lessons with passionate, bilingual teachers from around the world. Our approach is personal, flexible, and focused on real human...