Job Description

Orthopaedic Specialists of Austin is seeking a Full-Time Therapy Care Coordinator in our outpatient clinic located in Austin, TX.

Our licensed physical therapists provide integrated, state-of-the-art therapy care and rehabilitation to our patients.

Company Benefits and Perks

• Comprehensive Benefits Package with Day 1 Eligibility
• Excellent, Monthly PTO accrual
• Working with a strong, supportive, and collaborative team

Responsibilities and Duties:

• Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording, and collecting patient charges.
• Protects patients' rights by maintaining the confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to a team effort by accomplishing related results as needed.
• Other duties as assigned.

Minimum Requirements:

• 1-2 years medical office experience preferred
• Experience with patient scheduling & EMR Systems preferred
• Proficient in Microsoft Office
• Excellent Customer Service and Telephone skills

Other Skills Required:

• Ability to Multi-Task
• Organized
• Self-Motivated
• Attention to detail

Req #3240

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