Job Description

Insight Global is seeking a Financial Counselor to support one of it's healthcare clients in Aliso Viejo, CA! Please see details below and apply if you feel like you'd be a strong fit!

Position: Financial Counselor

Location: Aliso Viejo, CA 92656

Schedule: 2 options

1. Monday – Friday 8/9am-5pm
2. Sunday – Thursday 8/9am-5pm

Duration: 6-Month Contract to Hire

Job Type: Full-time

Pay: $25-30 per hour

Must Haves:

• 1-2+ years of experience within a medical facility, doctors office, or medical business office.
• Experience working with insurance verifications, collections, financial counseling, and HIIPA knowledge.
• Proficient in Microsoft Office.
• High School Diploma.

Plusses:

• Experience working within behavioral health
• Experience using an EMR (electronic medical record) system
• Bilingual English and Spanish
• MediCare/MediCal knowledge

Health Requirements:

• COVID vaccine (first 3 doses)
• Mandatory flu shot (October 1)
• TB test and screening and mask fit test
• CQRM team matches hospital requirements: Background check, drug screening, any additional/required health screenings not listed above

DESCRIPTION:

The Financial Counselor participates in the admission process by responding to inquiries regarding the facility, insurance verification, financial counseling, patient admission, and data entry of all demographic information necessary to appropriately conclude the admission.

KEY RESPONSIBILITIES :

• Consistently demonstrates professionalism, courtesy, tact, and knowledge of the facilities programs when dealing with potential clients/family, reviewers, and third-party payors.
• Performs insurance verification.
• Provides adequate financial counseling to parents/guardians relating to the self-pay and/or co-pay of account balances.
• Demonstrates skills in problem solving/able to identify problems, assesses/investigates cause, plans possible resolutions decides on plan of action and evaluates effectiveness of action.
• Protects the confidentiality of the patients record and the hospitals liability when releasing information to third party.

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