Customer Service Representative Job at Leeds Professional Resources, Brandon, FL

YzdMWHA4WkRseHlrckh2TjhKSldrZDdyT3c9PQ==
  • Leeds Professional Resources
  • Brandon, FL

Job Description

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Pay $18/HR (Monday-Friday Day Shift)

Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.

Additional Info:

  • Must have reliable transportation and home internet access
  • Must have Long Term Care, Medicare, or Medicaid experience for this role

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Excellent communication skills and Microsoft Office Suite

Job Tags

Work at office, Monday to Friday, Day shift,

Similar Jobs

CyberCoders

Civil Estimator Job at CyberCoders

 ...Job Location: Tolland, CT Salary: $80K-120K Requirements: 5+ Years of Civil Estimating experience required. Site development, grading, underground utilities and heavy civil field work preferred. Position Overview We are seeking a detail-oriented and... 

Stelic

Senior Project Controls Engineer Job at Stelic

 ...Eligibility to Work in USA About the role Stelic is seeking a full time hybrid-onsite Project Scheduler / Planning & Controls Engineer to support a large-scale public works project in Los Angeles California. This role requires advanced scheduling expertise with... 

Synergy Interactive

Senior Cloud Infrastructure Engineer (AWS + Networking) Job at Synergy Interactive

 ...subnet management (CIDR/IP address management). Automate infrastructure provisioning and integrate with service catalogs (e.g., ServiceNow, Backstage) to enable self-service application deployments. Define and enforce network configuration best practices,... 

Willson International Limited

Post Entry Specialist - Customs Brokerage Job at Willson International Limited

 ...to identify errors, omissions, or compliance risks. Prepare and submit Post Summary Corrections (PSCs), petitions and protests to CBP within the required timelines Respond to CBP requests timely, accurately, and consistently Maintain records and documentation in... 

Ro Health LLC

RN Pediatric School Nurse #24025 Job at Ro Health LLC

 ...a role with a great schedule, competitive pay, and development opportunities? Look no further: Ro Health is hiring for a qualified nurse to work with schools throughout New York State! Why Ro Health: ~ Schedules to compliment your lifestyle ~ Competitive compensation...