The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
...Community Health Navigator (Part-Time) Job Description Reports To: Program Director Department: AHI Programs About Afghan Health... ...of cross-sector collaborations that connect health, housing, education, and social services. Additional Duties Participate...
...future. About the Role Anatomage, Inc. is looking for Junior Software Developer. In this position, you will be working on advanced... ...simulations or AI applications working with a global team of engineers. What Youll Do Work closely with team members across...
...The Directional Drill Operator is responsible for directional drill operation, reading prints and driving. This role performs tasks involving physical labor at road/highway sites and heavy construction projects. ( This is meant to be a guide. Duties may vary dependent...
...& Hospice , a division of Medical Services of America, Inc., currently seeks an experienced Part-Time/PRN Psychiatric Registered Nurse for our Home Health patients in Altoona, (Blair) PA. Provides services requiring substantial and specialized nursing skill,...
...Front Office Medical Assistantneeded for a temporary full-time contract opportunity at Yohs well-known non-profit client located in Duarte, CA. This position is to cover front office in the employee health department where they assist with medical screenings...