Call Center Representative Job at Russell Tobin, Lehi, UT

Y2JmWW9NUktrUnV2cUh6UDhKdFFrTkR1T0E9PQ==
  • Russell Tobin
  • Lehi, UT

Job Description

Duration - 3 months with Possibility of FTE

Job Title:-Member Advocate (Customer Service Representative)

Hybrid - 2 days office (Monday-Tuesday)

Pay Rate:- $19/hr

About the role :

This is a temporary Member Advocate Contractors to join our Customer Experience team in Lehi, UT. You will be joining us for the most critical time of the year. January 1st is the "Super Bowl" of healthcare, as new health plans launch, and our members are actively engaging with their benefits. Your primary responsibility will be to ensure a seamless and exceptional experience for them during this peak period.

Day to Day:

  • Get an introduction into health insurance, benefits, and network plans to support tier 1 member questions and support
  • Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare
  • Support and cultivate office culture that aligns with their values and incorporates the outstanding aspects of the team

Schedules: (30 min lunch break)

  • 9-2pm (22.5 hours)
  • 10-3 pm (22.5 hours)
  • 11-4 pm (22.5 hours)
  • 9-4 pm (32.5 hours)

Training:

  • 1.5 weeks to prepare you for success.
  • Hours will be 10-3 and you cannot miss 1 day or 1 minute

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Job Tags

Temporary work, For contractors, Work at office,

Similar Jobs

PalAmerican Security

Healthcare Security Facility Supervisor Job at PalAmerican Security

M-F 0530-1330 PalAmerican Security - Opening: Site Supervisor Are you passionate about maintaining a safe and secure work environment? Do you excel in leadership roles and enjoy coaching and motivating a team to success? Join PalAmerican Security as a Site Supervisor... 

FX Staffing

Account Manager Job at FX Staffing

 ...We are seeking a highly motivated and experienced Key Account Manager to join our team to contribute to the continued success of the company. The ideal candidate will be responsible for managing key accounts, developing relations, and growing business opportunities within... 

PMO Partners, LLC

Business Analyst Job at PMO Partners, LLC

 ...Job Description: Looking for an experienced Business Analyst/Project Manager who will be responsible for understanding and assessing the changing needs of the business.. Frequently analyze the impacts of change, document and support communication between relevant... 

Clark International

Armed Security Officer Job at Clark International

Job description- potential for full time. Urgent hire request. Hours: ~ Part time variable hours Armed Security Officer (ASO) Clark International is seeking a dedicated, self-motivated, and dependable Armed Security Officer (ASO) to join our team. This position...

Sandusky Perio

Treatment Coordinator Job at Sandusky Perio

 ...Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans LIFE INSURANCE Basic and Supplemental Life Insurance Spouse and Child Life Insurance TIME OFF, DISABILITY AND LEAVE OF ABSENCE...