Call Center Manager- Onsite! Job at Adecco Permanent Recruitment, Greensboro, NC

ZGJQV29NSkNreHl1cVhuTzk1WldtZHpxTmc9PQ==
  • Adecco Permanent Recruitment
  • Greensboro, NC

Job Description

Adecco Permanent Recruitment is seeking a Call Center Manager in the Greensboro, North Carolina market. Qualified candidates for this position will have 2-5 years of experience as a Call Center Manager, in addition to experience implementing automation processes to improve the performance of Customer Service Representatives.

Necessary Qualifications:

  • 2-5 years of Customer Support Lead experience
  • Maintaining up-to-date workflows for documentation, Bot automation, Best Practices
  • Leading a Customer Support team of team of Supplier Relations Specialist, Supplier Relations Analyst, Statement Analyst, and SRS Support Team
  • Coordinate with team project completion ahead of client deadline
  • Management skills include coaching, mentoring, providing feedback, navigating high functioning teams through changes in the business

Equal Opportunity Employer/Veterans/Disabled​

Read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to h ttps:// T

Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:​

*The California Fair Chance Act

*Los Angeles City Fair Chance Ordinance​

*Los Angeles County Fair Chance Ordinance for Employers

​*San Francisco Fair Chance Ordinance

Job Tags

Permanent employment, Local area,

Similar Jobs

Canadian Pacific

Senior Internal Auditor Job at Canadian Pacific

 ...Together, we move goods, connect people, and create lasting change. Your future starts here. PURPOSE OF THE POSITION: The Internal Auditor will work in CPKC's Internal Audit department with a focus on operations. This position is a key contributor in conducting... 

Charles Jacquin et Cie, Inc.

Summer Sales Intern Job at Charles Jacquin et Cie, Inc.

 ...motivated, sales-driven interns to join our team this summer as Field Sales & Brand Ambassadors . This is a part-time, paid internship ideal for individuals who are outgoing, self-starting, and excited to gain hands-on sales experience in the food and beverage industry... 

Career Group

Executive Assistant to CEO @ Consumer Goods Brand in Miami, FL Job at Career Group

 ...across departments Research and compile information to assist with decision-making and strategic initiatives. Coordinate business travel arrangements, itineraries, and accommodations. Manage other assistants/household staff as needed. Note: This... 

Career Group

General Manager Job at Career Group

 ...Appearance guidelines reflect the elevated aesthetic of the property. You can use to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important... 

Gather and Grow

Intern Job at Gather and Grow

 ...Are you interested in an internship with a small new nonprofit? Our website is . We were created as the community outreach for The Farm...  ...be determined per project. Qualifications College Students preferable sustainability majors but not limited to that major...