Job Description

PHASIUM/Megmeet USA, Inc. is an ISO 13485 certified manufacturer specializing in developing high-performance power solutions for complex medical devices. Our products include standard and custom power supplies, battery chargers, docking stations, and battery packs designed with state-of-the-art power conversion techniques and superior thermal management.

At Megmeet USA, innovation meets impact. As a growing subsidiary of Shenzhen Megmeet Electrical Co., we combine the energy of a fast-paced U.S. operation with the stability and reach of a global leader in power electronics. Our team works on advanced technologies that power the future—from medical devices to industrial automation.

Position:

Business Relationship Analyst (Supply Chain & Logistics) -

Role Description:

This is a full-time, on-site role for a Business Relationship Analyst (Supply Chain & Logistics) located in San Jose, CA. We are seeking a candidate who is bilingual in Chinese and English, as this role involves frequent communication and coordination with many cross-functional teams in US and China Offices. This will allow the candidate to effectively collaborate among teams, including participation in meetings, coordination of shipments, and alignment on logistics priorities, etc.

The ideal candidate serves as a key liaison across internal teams, customers, and logistics partners to ensure efficient domestic and international shipping operations. The role requires PRIOR hands-on experience coordinating LTL and international freight, managing logistics documentation, auditing freight invoices, and negotiating with carriers. This individual analyzes shipping data to identify cost-saving opportunities, improves logistics processes, and provides clear communication on shipment status while aligning logistics priorities with business objectives.

Note: H1-B Visa sponsorship is NOT available for this position.

Primary duties include but not limited to :

A. Shipping Logistics and Commerce (80% of time)

• Act as a point of contact for logistics-related customer inquiries; resolve shipping discrepancies and provide proactive updates to customer service teams
• Arrange daily pick-ups with carriers, monitor shipments in transit, and ensure timely delivery (LTL shipping accounts and/or UPS, FedEx and DHL)
• Prepare, organize, and maintain shipping documentation for both domestic and international shipments (Shipping Label, Commercial Invoice, BOL, etc.)
• Provide required import/export documentation and ensure compliance with trade regulations
• Manage customer orders and coordinate with the manufacturing team to develop and update shipping schedules for assigned accounts
• Maintain current tariff, trade and shipping information and safety updates from CBP and respond to inquiries from customers and internal teams
• Evaluate and improve logistics processes, including packaging, labeling, routing, and carrier selection
• Record, track, and report on planned and completed transactions with a high level of accuracy
• Collaborate with internal sales teams and customers to align logistics objectives, priorities, and timelines
• Prepare cost quotations and process miscellaneous shipment-related expenses
• Provide timely updates on order status, changes, or delays to internal stakeholders
• Develop and implement Standard Operating Procedures (SOPs) to optimize commerce processes
• Analyze and audit freight invoices for accuracy and negotiating rates as needed
• Gather and analyze logistics data to identify trends, gaps, and opportunities for cost savings

B. Business Operations Support (10% of time)

• Answer and route incoming calls, ensuring accurate and timely communication with relevant teams; check general email inbox and distribute inquiries to appropriate departments (sales, engineering teams, etc.)
• Support customer and supplier onboarding processes when required.

C. Purchasing Support (10% of time)

• Communicate with suppliers and place orders for urgently required components (Mouser Electronics, Digi-Key, etc.)
• Act as a liaison between internal teams and local suppliers to meet project timelines and delivery requirements.

Qualifications:

• Associates or Bachelor's degree or equivalent experience
• Experience: Must have PRIOR knowledge and experience w/ domestic and international shipping (FOB Terms, HTS Codes, Tariffs and CBP policies are a plus).
• Proficiency in Microsoft Office including Excel and Word Doc
• Ability to multitask and work under pressure in a fast-paced environment.
• Language Skills: Fluency in Chinese is highly desired ; ability to understand Chinese (be able to communicate across all teams; engineering, manufacturing, and supplier teams).
• Communication Skills: Exceptional oral and written communication skills.
• Teamwork: Demonstrated ability to work effectively with cross-functional teams.

Industry:

• Appliances, Electrical, and Electronics Manufacturing

Employment Type:

• Full-Time
• Hybrid Schedule: Mon-Thurs (In-Office) and Fri (Remote)

Compensation and Employee Benefits:

• Competitive salary and bonus structure
• Comprehensive retirement plan
• Health, vision, and dental insurance coverage
• Career growth development

Salary Range:

$65K - $78K (USD)

Job Tags

Similar Jobs