Job Description

Important information: To be immediately considered, please send an updated version of your resume to somp767@kellyservices.com

Title: AV Specialist ( audio-visual)

Pay Rate: $30.52 per hour

Location: Washington DC, 20037

Duration: 12 months

Type – W2 contract (No C2C)

Qualified A/V Specialist Requirements

• Minimum four years of direct experience managing and supporting multiple technology platforms (e.g., Zoom, MS Teams).
• Member of the IT Support Team , responsible for leading A/V support for high-profile meetings of various sizes.
• Must demonstrate high-level customer service and technical implementation skills.
• Required to have expertise in collaboration technology tools to advise and assist employees.
• Hands-on delivery of technical services including:
• Meeting support
• A/V project planning
• Extensive knowledge of MS Teams is essential.

Duties and Responsibilities

• Provide daily meeting support and perform A/V teleconferencing tasks.
• Respond to Help Desk tickets and telephone requests for A/V assistance.
• Maintain system readiness status boards and duplicate services as needed.
• Support special events and ensure all A/V equipment is operational and properly set up.
• Set up and monitor video calls as required.
• Provide in-room technical support for onsite and offsite events.
• Perform routine preventative maintenance on A/V systems, including:
• Presentation laptops
• Theatrical lighting (Auditorium)
• Test A/V equipment for proper operation.
• Provide maintenance support including:
• Basic troubleshooting
• System fault isolation
• Projector lamp and filter changes
• Track all maintenance activities with proper documentation .
• Proficient in Apple and PC-based software , including:
• Microsoft Office (Word, Excel, PowerPoint)
• Microsoft Outlook
• Microsoft Project
• Conduct inspection, inventory, and preparation of conference rooms.
• Coordinate audio-visual logistics .
• Develop and deliver on-site user and admin training for integrated A/V systems.
• Educate users on presentation technology and room systems .
• Collaborate with manager to assess conference room and A/V project needs .

Required Experience, Knowledge, Skills, and Abilities

• Minimum three years of experience servicing audiovisual systems and related technology.
• Crestron training on A/V equipment operations.
• Familiarity with commercial A/V, videoconferencing, and broadcast equipment manufacturers .
• Ability to organize and build strong relationships with internal and external partners.
• Strong attention to detail , well-organized, and proficient in MS Teams

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