Job Description

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

The Corporate Information Services Department is seeking a dynamic and talented Application Architect – Radiology/Cardiology.

This Application Architect is responsible for supporting the implementation of UHS Radiology & Cardiology Information Systems and related applications across 26+ acute care hospitals. The role includes addressing maintenance issues, enhancement requests, modifying applications, providing technical support, and coordinating tasks to meet deadlines. Key responsibilities involve overseeing system conversions and implementations. The incumbent will collaborate with IS, clinical operations, facility resources, and vendors to deploy, maintain, and support radiology and cardiology applications. Responsibilities also include ensuring the integrity and reliability of all radiology and cardiology systems, developing plans, maintaining documentation, updating stakeholders, and assisting IT teams with product/tool selection. Additionally, the role includes serving as a technical consultant, leading special projects and strategic initiatives to optimize technology use in imaging, thus enhancing efficiency and achieving institutional goals. The position also requires the development and design of data collection and retrieval methods for clinical, technical, and managerial purposes. The role involves the design, testing, training, and maintenance of clinical imaging systems within a fully integrated computerized order entry system for Image Acquisition, Delivery, Integration, Presentation, Reporting, and Retention.

Key Responsibilities include:

System Implementation:

• Regularly meets with users, vendors, stakeholders, consultant and IS staff to develop/modify system specifications.
• Designs solutions for applications and prepares the appropriate documentation.
• Supervises development of test data, system testing and documentation for all phases of the application development life cycle.
• Works closely with IS Security to implement appropriate cybersecurity safeguards and measures.
• Performs Q/A on application functionality.
• Researches and resolves implementation-related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Oversees the training of users in operating procedures for application.
• Provide regular updates to project management regarding Radiology/Cardiology System conversions and implementations ensuring all tasks, milestones and deadlines are met.
• Recommends and implements controls and procedures to protect UHS assets from intentional or inadvertent modification, disclosure, or destruction.
• Leads integration with all Radiology/Cardiology third party systems.

System Maintenance/Support:

• Researches and resolves Customer Support Center Tickets including major application upgrades.
• Works closely with operations IS managers to ensure complete capture RIS/CVIS validation and exceptions handling.
• Works closely with the senior management of radiology/cardiology operations in the development of systems operating standards, policies, and procedures.
• Manages ongoing vendor relationships for relevant systems.
• Adheres to UHS Service Level and Change Management Policies.
• Will provide on-call support as scheduled.
• Maintain vendor technical and end user support documentation
• Establishes and maintains regular communications with user community.
• Performs routine system maintenance including but not limited to Security, Printers and Print routing, Profile settings and Nurse Stations.

Administration and Oversight:

• Effectively trains Analysts in the performance of their duties as required.
• Provides technical support and guidance to other team members as required.
• Maintains Service Excellence principles.
• Prepares and promptly submits all routine and special reports.
• Interviews applicants for vacant positions as needed using appropriate interview techniques.
• Contributes to performance evaluation of junior staff members as needed.
• Keeps management well informed of activities, needs, and problems through regular status updates and trip reports.
• Performs other tasks as required by management.

Continuing Education:

• Keeps up to date on relevant Radiology / Cardiology System Version Changes, Bug-Fixes, and release notes.
• Keeps abreast on relevant Regulatory Requirements that impact the Radiology Information Systems such as -TJC, FDA, MQSA, ACR and various State Regulations.
• Actively participates in increasing education of the Radiology Information Systems functionality through Webinars, User Group meetings, Vendor Classes, etc.

Position Requirements:

• Bachelor’s degree required.
• Five years of experience in a clinical or healthcare environment supporting Cardiology and Radiology Information Systems. Proven track record in implementing and maintaining Radiology/Cardiology Information Systems; experience with Cerner RadNet, Cerner Cardiovascular Imaging Management and Cerner ECG Management, is preferred. Experience with PACS or Enterprise Imaging systems is also highly desirable.
• Comprehensive working knowledge of Radiology / Cardiology information systems such as, Cerner RadNet, Cerner ECG Management, Cerner Cardiovascular Imaging Management applications and systems in a centralized environment.
• Knowledge of clinical workflows from a technologist, radiologist, or resident perspective. Knowledge of medical and imaging industry standards such as HL7 and DICOM standards.
• Experience with HIPAA and other relevant data privacy regulations
• Extensive knowledge of computer systems analysis and programming techniques and procedures, including consulting with Rad Techs, Radiologist, Cardiologist and local IS to determine hardware, software, or system functional specifications; design, development, documentation, analysis, creation, testing, debugging, or modification of applications or programs based on and related to design specifications
• Functional knowledge of Information Systems standards and Imaging quality methods and metrics as indicated by the American College of Radiology accreditation standards.
• Experience in generating reports on system performance, usage, and other key metrics.
• Experience with enterprise-level incident management processes.
• Functional knowledge of project management methods.
• Comprehensive understanding of user business practices, concepts, and terminology sufficient to support the applications.
• Functional Knowledge with regulatory requirements that impact Radiology & Cardiology systems such as, TJC, FDA, MQSA, ACR and various state regulations.
• Excellent written and verbal communication skills.

License or Registration Requirements: Preferred certification in any of the following areas: Certified Imaging & Informatics Professional (CIIP), Certified PACS System Analyst (CPSA), Certified PACS Associate (CPAS), Certified Radiology Administrator (CRA), Registered Diagnostic Imaging Technologist R.T. (R)(ARRT)

Travel Requirements: 25-35% domestic US travel (depending on projects and Go Lives).

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

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